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How do I contact Macy's?

Thank you for choosing Macy's. We want you to love your product and want to assist you with any questions or concerns you may have. Feel free to review our Customer Help Center for our most common topics. Chat with us by clicking the Chat Online link at the bottom of the page. Our Virtual Agent is available to assist 24 hours a day.

Did CNBC just make its last call on 'Last Call'?

CNBC just made its last call on “Last Call,” the outlet’s second attempt in recent months to offer business-news programming to evening audiences.

How do I chat with a Macy's customer service representative?

Chat with us by clicking the Chat Online link at the bottom of the page. Our Virtual Agent is available to assist 24 hours a day. Should you need to speak to a live representative please chat with us during Macy's business hours 9:00 AM — 12:00 AM ET (Holiday exceptions may apply).

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